EasyLife is a professional house cleaning company which now serves more than 5,000 families throughout Belgium. Starting with one small office in the city of Antwerp, EasyLife has rapidly expanded from its beginnings in 2009 and now operates from 12 locations throughout Belgium. EasyLife has a network of 700 proven professionals who are regularly employed by the company on behalf of clients.
EasyLife came to us with a goal that was simple in outline, but one that needed some blue-sky thinking to meet. EasyLife wanted to know from us how they could generate more leads at the same cost per lead or, preferably, at a lower cost per lead. We set to work.
Our Translation of the Goal
At BossData we like to take the road less well-trodden, so the obvious way was never going to be our final answer to what EasyLife needed to further their expansion.
So, we already knew that there was an easy route to take in cases like this one. We could simply have suggested to EasyLife that they go a lot further in their online advertising – Google AdWords for instance would have done some of the work – but we also quickly realised that we could do a lot better for them than that.
And that was because analysis showed that EasyLife’s existing website, though easy to use, was converting visitors to leads at a certain level, a level that wasn’t, by our standards, particularly high. What’s more, we knew why the conversion rate was so relatively low: put bluntly, their website was simply outdated.
It was time to do what we at BossData always do best: think out of the box. We had to come up with something totally different that would lead to more leads for less cost, and it had to be better than the easy route of more online advertising. It’s our mission always to push boundaries, to push our clients out of their comfort zones.
In short: at BossData we want to go where no-one else thinks of going.
"First class agency so far, point final!"Carl Vanormelingen,
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"I will get a free lunch :). General happiness with the quality & follow up!"Dennis Peeters,
"Always there. Thinking along in terms of goals, logic, motivations, and budget"Jorn Vanysacker,
"BossData is a very nice company to work with. Very accessible, friendly, attentive and intelligent. And yet open to discussion."Layla Cuypers,
"I would definitely recommend Bossdata. They have more than enough knowledge of online, specifically in analysing data. They keep you sharp and come up with good ideas about improvements. Very pragmatic and committed to the client goals. They keep a close eye on new developments within our market. Are clear and concrete in communication. And certainly most important, the people themselves are very pleasant and involved in cooperation and contact."Carien Gorter,
"Flexible and reliable data partner. Very loyal and able to work with digital agencies in a real partnership mode."José Fernandez,
"We have seen that the approach of Bossdata both on a campaign level but foremost on a business intelligence level is contributing to our success. They keep pushing us forward."Owners,
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"Bossdata has thorough knowledge of strategy & technical aspects within digital marketing. Great team, highly committed."Martijn Bovee,
"The first meeting with Bossdata was enlightening. I’ve spoking with many other ‘online-marketing-agencies’. The guys at Bossdata started with a police-like interrogation : who are you, what do you want, how are you going to get it,… . Honestly, it freaked me out, what did this guys want from me? Then it struck to me: understanding who we are, what our goals were was their blueprint. They analyse every possible solution to achieve my goal. Until today they still bother me weekly with new ideas and results. I’m getting a little bit tired of them, but I’ll survive!"Louis Balleger,
Metrics we Measure
We measured the amount of people that filled in the form on the landing page.
Quality of conversions
Not only number of conversions count. We keep a close eye on the quality of the traffic.
An online conversion is not a paying customer. We track until a paying customer.
From Goal to Action
We decided to build an additional – and totally separate – landing page for EasyLife. This new page would have its own URL, so we could be sure that what we were doing was uniquely measurable.
Having decided what we wanted to do, we set to work to build the new page at great speed and at a low cost, using one of our favourite online tools, Unbounce. It meant we could work without employing the extra services of an outside web developer.
EasyLife had already given their existing web developer the job of building a new landing page, but we believed in our hearts that we could do better with ours. So, once our new page was up and running we acquired traffic through online advertising via Google, Bing and Facebook.
Two new landing pages and a challenge for BossData, something we revel in. We were confident we could do better not only than the original EasyLife page, but also better than the agency’s new landing page. Time to find out who won.
Cost per conversion
We were confident, certainly, but we had to wait for the proof that what we’d done was the right thing. Results are all that count. The results in this case were even better than expected. Our new (quickly and cheaply designed) web page generated more leads at a lower cost for EasyLife, which was exactly what the client wanted when it came to BossData with its ambition.
To be precise, the new leads we generated were 51% cheaper than the leads coming from EasyLife’s existing website and, what’s more, a massive 166% higher conversion rate resulting in 178% more conversions for the same ad spend.
The road less well-trodden has proved to be the right route once again.
We weren’t about to leave things there, even though one goal had been met. Now we want to go ahead with more online advertising for the landing page, using more advanced techniques than we’ve used so far.
Having achieved that first goal, we now want to generate more leads at the same – that’s the new lower – cost, or even lower still. We believe we can optimise the online marketing mix for the new page still more, so that we can exploit our approach to the fullest. At BossData we’re never satisfied.
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